Office Administration

Office Administration 2023-2024


Program dates TBD

Administrative assistants are the backbone of modern office environments. A valued administrative assistant has good interpersonal and communication skills, is organized and can organize others, pays attention to detail and accuracy, is proficient in many types of business software, has excellent verbal and written skills, can solve problems and is a critical thinker. If this appeals to you, North West College’s Office Administration program is a great choice.

Working in an office environment is fast paced and requires employees who can multi-task, make decisions and take on more challenging projects to assist their managers.

Students are given many opportunities during the Office Administration program to practice these skills in a warm and friendly learning environment.

Whether you want the excitement of working for a large multinational corporation or the family feel of a small business, SaskPolytechnic provides practical training in everything from accounting to word processing, with an emphasis on computer applications.

This program provides knowledge and skill development related to the business office environment, with an emphasis on computer applications. Instruction is augmented by projects that will give you a hands-on understanding of the demands and rewards of work in an office setting.

You’ll learn how to:

  • Use leading business software applications, including word processing, spreadsheets, databases and presentations;
  • Use e-mail and computer-based scheduling/calendars;
  • Participate in meetings and record minutes;
  • Operate office equipment;
  • Effectively perform office procedures such as reception, filing, mail and telephone communication; and
  • Do basic business accounting and use automated accounting software.

The program emphasizes hands-on learning, especially when it comes to computer and software programs. You’ll learn to use leading office software, from word processing to accounting to email. You’ll gain practical experience through simulated office situations. You’ll practice standard office procedures, from directing telephone communications to preparing for meetings to maintaining office equipment and managing office supplies.

Every business needs administrative assistants. This gives graduates a broad job market: government, education, law, medicine, engineering, manufacturing, travel, insurance, banking and business. You could work in a large organization and become a specialist or in small business and perform a wide variety of duties. Entry-level positions include administrative assistant, administrative support staff, receptionist, bookkeeper, customer service representative and more.  

NEW - this program now includes Medical Terminology

Program: 36 Weeks

For more information, or to apply, please contact the Meadow Lake Campus: 306.234.5100

North West College in Meadow Lake has a student residence with one, two, three or four bedroom units accommodating singles and families.  Various units are open for student attending North West College.

North West College reserves the right to make any changes deemed necessary

Admission Requirements

*Grade 12 

Special Admissions:
Applicants who do not possess the academic qualifications for a program may be admitted if evidence of probable success can be established through a special admission assessment. Interested individuals should still apply. Applicants are automatically considered for special admission. However, some specific admission requirements may still need to be met.


Code Name
  • ACCT 105 Accounting

    You will prepare payroll records, record accounting functions for a merchandising business and record transactions in special journals and subsidiary ledgers. You will also perform banking and petty cash functions.

  • BCOM 100 Business Communications 1

    You will apply grammatical rules and principles in preparation for writing routine business correspondence.

  • BCOM 103 Interpersonal Communications

    The course will provide opportunities for you to develop important skills used to facilitate effective interpersonal communication in the workplace.  Your studies will focus on the development of active listening skills, conflict resolution strategies, verbal skills, and problem-solving strategies.

  • CKEY 101 Keyboarding 1

    You will develop ergonomic and keyboarding techniques to attain accuracy and a speed of 30 words per minute on two different three-minute timed writings with a maximum of three errors.

  • COAP 115 Word Processing 1

    This course introduces fundamental file management and word processing concepts.  Using a variety of word processing features, you will learn to format business correspondence, create, format, and edit tables and enhance documents with the addition of graphics.

  • OPRO 100 Office Procedures

    You will learn time management, customer service and reception skills.  You will also learn how to effectively perform office procedures skills related to telephones, incoming and outgoing mail, and business meetings.  As well, you will learn internet applications, e-mail, electronic calendaring and scheduling and how to manage office supplies and business forms.

  • OPRP 133 Records Management

    You will learn about records management procedures and equipment and various types of filing systems including electronic filing.

  • ACCT 136 Automated Accounting

    Using an automated accounting software package, you will learn how to enter transactions into journals (general, purchase, payments, sales, cash receipts and payroll) and ledgers (general, accounts receivable, accounts payable and payroll), learn to account for inventory, and learn to prepare banking records.  You will also prepare the initial automated accounting setup for use by a company.

  • BCOM 102 Business Communications 2

    You will continue to develop effective business writing skills.  You will write routine business correspondence and apply proofreading and editing skills.

  • CKEY 102 Keyboarding 2

    You will develop ergonomic and keyboarding techniques to attain a speed of 45 words per minute with 98% accuracy on two separate five-minute timed writings.

  • COAP 116 Word Processing 2

    You will learn to enhance business documents with the addition of styles and the use of columns.  You will use advanced features to enhance business documents and tables.  You will also merge documents, create templates and forms, use desktop publishing features, and maintain a website.

  • COAP 117 Spreadsheet Applications

    You will learn how to design spreadsheets and apply numeracy skills to solve business problems.  You will focus on formatting, applying formulas and functions, preparing charts, and utilizing data management techniques.

  • COAP 138 Computer Suite Applications

    In the course, you will learn to create documents that feature the integration of word processing, database, and presentation software.

  • EMPS 105 Personal Management

    You will focus on your role in the office including professionalism, your rights and responsibilities, customer relations and time management. You will also prepare for the job search process.

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